Privacy Policy

Privacy Policy

Introduction

Welcome to https://elderly-care-zapata-texas.primarycareaid.com (hereafter referred to as ‘Elderly Care Zapata Texas’, ‘our’, ‘we’, or ‘us’). We are dedicated to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, handling, and protection of data in accordance with various international privacy laws, ensuring compliance with regulations such as:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • General Data Protection Regulation (GDPR) of the European Union (EU)
  • Lei Geral de Proteção de Dados (LGPD) of Brazil
  • California Consumer Privacy Act (CCPA)/California Privacy Rights Act (CPRA)
  • Colorado Privacy Act (CPA)
  • Utah Consumer Sales and Privacy Act (UCPA)
  • Connecticut Consumer Data Protection Act (CTDPA)
  • Virginia Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This privacy policy covers all aspects of our website, applications, online services, and products offered under the domain https://elderly-care-zapata-texas.primarycareaid.com. Please note that this policy does not extend to third-party platforms, apps, or services accessed through links on our site. Each of these external entities has its own privacy policies governing data collection and usage.

Processing Activities

This policy is designed to guide you when:

  1. Using any of our applications and services as an authorized user.
  2. Visiting our websites linked to this Privacy Policy.
  3. Communicating with us via newsletters, emails, phone calls, or text messages/SMS.

Personal Data Collection

We collect various categories of personal data, including:

  • Account Information: Details required to set up and manage user accounts, such as usernames, passwords, email addresses, and contact preferences.
  • Payment Information: Data needed for processing transactions, including payment method details, billing addresses, and transaction history.
  • Financial Information: This may include bank account numbers, investment portfolios, or other financial records, if shared with us for specific services.
  • Purchase Information: Details about products or services purchased from us, such as order numbers, purchase dates, and quantities.
  • Mobile Device Identifiers: Unique device identifiers (UDIDs), mobile phone numbers, and related data from your mobile devices when you use our mobile applications.
  • Location Data: Information about your geographical location when you access our services or interact with our content.
  • Feedback and Reviews: Personal insights, comments, and ratings provided by users to enhance our services.
  • Social Media Information: Data obtained from social media platforms when users choose to connect their accounts for streamlined services.
  • Product Information: Details about products you view, search for, or purchase on our platform.

We collect this data through multiple channels: user input forms, online interactions, browser automation tools, and third-party service providers who assist us in delivering our services. Additionally, some personal data may be shared with us by third parties, guided by their respective privacy policies.

Cookies

Cookies are small text files placed on your device to enhance user experience and provide valuable analytics. Our cookies fall into three categories:

  1. Strictly Necessary: These ensure basic functions of our website and apps, like secure login sessions.
  2. Preference: Cookies here remember user preferences and settings for a personalized experience.
  3. Analytics: Used to gather statistics on how visitors use our sites, helping us improve content and functionality.

Users can manage non-essential cookies through our Cookie Manager, allowing them to control their cookie preferences.

Retention and Deletion

We retain personal data only for as long as necessary to fulfill the purpose for which it was collected or as required by law. Once the retention period expires or when the purpose is achieved, we delete, erase, or anonymize the data to prevent direct or indirect identification.

Your Rights

Depending on your location, you have certain rights regarding your personal data, including:

  • Access: The right to request access to and receive a copy of your personal data held by us.
  • Rectification: Correcting inaccurate or incomplete personal data we hold about you.
  • Erasure (Right to be Forgotten): Requesting the deletion of your personal data under certain circumstances, such as when processing is no longer necessary.
  • Restriction: Limiting our use of your personal data in specific situations, like challenging the accuracy of data or objecting to automated decision-making.
  • Portability: Receiving a copy of your personal data in a structured, commonly used format and having it transferred to another controller.
  • Objection: Opposing the processing of your personal data for purposes such as direct marketing or profiling.
  • Non-Discrimination: You have the right not to be subject to automated individual decision-making that significantly affects you.

To exercise any of these rights, please contact our privacy team using the details provided below.

Changes to Policy

We reserve the right to update and modify this Privacy Policy at any time. Any changes will be posted on this page with an updated effective date. We encourage users to review this policy periodically to stay informed about how we protect your personal information.

Contact Information

For any inquiries, unsubscribe requests, or questions regarding data privacy, please contact us: